Privacy Policy

Information We Collect

The Junk Wizards collects personal information you voluntarily provide when you request a quote, book an appointment, or contact us. This may include your name, phone number, email address, service address, and project details. We also collect standard web analytics data such as IP addresses, browser type, and pages visited through cookies and similar technologies.

How We Use Your Information

We use the information we collect to provide junk removal services, communicate with you about appointments and quotes, send appointment reminders, improve our website and services, and respond to your inquiries. We may also use your contact information to follow up on service requests you've initiated.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who help us operate our business (such as our CRM platform, scheduling software, and payment processors). These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings. Disabling cookies may limit some functionality of our website.

Your Rights

You have the right to access, update, or delete your personal information. California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information (though we do not sell personal information). To exercise any of these rights, contact us at book@thejunkwizards.com or call (805) 316-1610.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our website after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

The Junk Wizards
275 East Hillcrest Drive, Ste 160-236
Thousand Oaks, California 91360
Email: book@thejunkwizards.com
Phone: (805) 316-1610