Contact Us: (805) 819-7997Email Us: book@thejunkwizards.com
The Junk Wizards

Frequently Asked Questions

Everything you need to know about our junk removal services. Can't find your answer? Call us at (805) 819-7997.

Pricing & Quotes

Our pricing is based on the volume of space your items take up in our truck. We don't charge by weight or by item - just volume. When our crew arrives, they look at everything that needs to go and give you a price on the spot. That price includes all labor, loading, hauling, and disposal fees. No hidden charges.
The best way is to book an on-site appointment. Our crew will come out, see what you need removed, and give you a firm price before any work starts. If you want a rough idea beforehand, call us at (805) 819-7997 and describe what you have - we can give you a ballpark. But the final price is always confirmed in person.
No. The quoted price covers all labor regardless of weight or location. Upstairs apartment with no elevator? Same price. 500-pound hot tub in the backyard? Same price. We factor the difficulty into our volume-based quote upfront.
Payment is due after we finish the job - not before. We accept cash, credit cards, debit cards, and checks.

Scheduling

We offer same-day and next-day appointments for most areas we serve. Call us at (805) 819-7997 or book online and we'll get you the earliest available slot. Thousand Oaks and nearby cities usually have the most availability since that's our home base.
No, we're closed on Sundays. We operate Monday through Saturday, 7:00 AM to 7:00 PM. If you need a Sunday pickup, book for Saturday or Monday and we'll take care of it.
No problem. Just give us at least 2 hours notice before your appointment window. Call or text us and we'll find a new time that works.
Most single-room cleanouts or a few large items take 30 to 60 minutes from arrival to departure. Full house or estate cleanouts can take a few hours depending on volume. We'll give you a time estimate when we quote the job.

What We Take

We remove just about anything non-hazardous: furniture, appliances, mattresses, electronics, yard waste, construction debris, hot tubs, sheds, fencing, concrete, and general household junk. If you're not sure whether we can take something, call us and ask.
We cannot haul hazardous materials including chemicals, paint, oil, gasoline, propane tanks, asbestos, or medical waste. These require specialized disposal. We'll let you know during the quote if anything falls into this category and point you to the right disposal resource.
Yes. We partner with local donation centers including Goodwill and Salvation Army, and we take recyclable materials to the appropriate facilities. If your items are in usable condition, we make every effort to keep them out of the landfill.
That's our specialty. Hot tubs, pianos, pool tables, commercial equipment - we have the crew and equipment to handle it. Some oversized items may require a two-man crew or specialized tools, which we'll bring along.

Service Area

We're based in Thousand Oaks and serve all of Ventura County and western Los Angeles. This includes Westlake Village, Agoura Hills, Calabasas, Simi Valley, Moorpark, Camarillo, Ventura, Malibu, Pacific Palisades, Woodland Hills, Canoga Park, Chatsworth, and surrounding communities.
Our pricing is volume-based, not distance-based. Whether you're in Thousand Oaks or Malibu, the cost is determined by how much space your junk takes in our truck. We may have limited same-day availability for locations farther from our base, but the pricing stays the same.
Yes. We handle office cleanouts, retail renovations, warehouse clearing, and construction site cleanup. We work around your business hours to minimize disruption. Call us to schedule a walkthrough and get a commercial quote.
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Fed up with clutter? The Junk Wizards provides a stress-free solution. Request an appointment online or call us for a free quote.